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Supplier Relationship Management and Development

Once a contract is signed the real work of extracting value begins, and this is where supplier relationship management earns its place. This course moves beyond transactional buying to build structured, collaborative relationships with key suppliers, including how to segment the supply base, run joint improvement plans and develop smaller local suppliers. Examples are drawn from South African enterprise and supplier development contexts.

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Register for this course

What you will be able to do

  • Segment the supply base to focus effort on strategic and critical suppliers.
  • Build governance structures that keep supplier relationships on track.
  • Run joint business reviews that align supplier and buyer objectives.
  • Develop supplier improvement and capability building programmes.
  • Manage supplier risk, dependency and relationship conflict constructively.
  • Measure the value delivered through stronger supplier relationships.

Course outline

  1. 01From Transactional Buying to Relationship Management
  2. 02Supply Base Segmentation and Prioritisation
  3. 03Relationship Governance and Review Structures
  4. 04Joint Business Planning and Value Creation
  5. 05Supplier Development and Capability Building
  6. 06Managing Supplier Risk and Dependency
  7. 07Handling Conflict and Difficult Supplier Conversations
  8. 08Measuring Relationship Value and Outcomes

Who should attend

This course suits procurement managers, supplier development officers, category managers and buyers who own ongoing relationships with important suppliers.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 Sep to 2 Oct 2026Cape Town5R18,000Closed
5 to 9 Oct 2026Durban5R18,000Register
12 to 16 Oct 2026Pretoria5R18,000Register
19 to 23 Oct 2026Nairobi5US$1,800Register
26 to 30 Oct 2026Dar es Salaam5US$1,800Register
2 to 6 Nov 2026Lusaka5US$1,800Register
9 to 13 Nov 2026Harare5US$1,800Register
16 to 20 Nov 2026Accra5US$1,800Register
23 to 27 Nov 2026Lagos5US$1,800Register
30 Nov to 4 Dec 2026Dubai5US$1,800Register
7 to 11 Dec 2026Johannesburg5R18,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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