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Revenue Protection and Electricity Theft Investigation for Municipal Utilities

This course targets the losses caused by meter tampering, illegal connections and bypassed supply in municipal electricity and water utilities. Participants learn to detect abnormal consumption patterns, conduct site inspections safely, gather evidence for prosecution, and recover lost revenue. The programme combines technical detection with the administrative and legal steps needed to hold offenders accountable.

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What you will be able to do

  • Identify the common methods of meter tampering and illegal connection.
  • Analyse consumption data to flag suspected revenue loss.
  • Conduct safe and lawful site inspections and disconnections.
  • Gather and preserve evidence that supports prosecution and back billing.
  • Calculate and recover revenue lost through tampering and theft.
  • Design a standing revenue protection programme for the utility.

Course outline

  1. 01The Scale of Non Technical Losses
  2. 02Meter Tampering and Illegal Connection Methods
  3. 03Data Driven Detection of Losses
  4. 04Safe and Lawful Field Inspections
  5. 05Evidence Handling and Prosecution Support
  6. 06Back Billing and Revenue Recovery
  7. 07Building a Revenue Protection Programme

Who should attend

This course is intended for revenue protection officers, metering technicians, credit control staff and enforcement teams in municipal electricity and water services.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dubai2US$1,100Closed
29 to 30 Sep 2026Online2US$900Register
10 to 11 Nov 2026Johannesburg2R10,000Register
11 to 12 Nov 2026Cape Town2R10,000Register
12 to 13 Nov 2026Durban2R10,000Register
16 to 17 Nov 2026Pretoria2R10,000Register
17 to 18 Nov 2026Windhoek2US$1,100Register
18 to 19 Nov 2026Gaborone2US$1,100Register
19 to 20 Nov 2026Maseru2US$1,100Register
23 to 24 Nov 2026Mbabane2US$1,100Register
24 to 25 Nov 2026Lusaka2US$1,100Register
25 to 26 Nov 2026Harare2US$1,100Register
26 to 27 Nov 2026Lilongwe2US$1,100Register
30 Nov to 1 Dec 2026Blantyre2US$1,100Register
1 to 2 Dec 2026Mozambique2US$1,100Register
2 to 3 Dec 2026Nairobi2US$1,100Register
3 to 4 Dec 2026Dar es Salaam2US$1,100Register
7 to 8 Dec 2026Kigali2US$1,100Register
8 to 9 Dec 2026Kampala2US$1,100Register
9 to 10 Dec 2026Accra2US$1,100Register
10 to 11 Dec 2026Lagos2US$1,100Register
14 to 15 Dec 2026Cairo2US$1,100Register
17 to 18 Dec 2026Mauritius2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
See all Municipal and Public Sector Management courses