Skip to content

Reputational Risk Management and Crisis Governance

Prepares governance and risk professionals to identify, monitor and respond to threats to organisational reputation before and during a crisis. Delegates learn to link reputational risk to governance structures, media and social channels, and stakeholder trust. Scenarios reflect the fast moving public and online environment that African brands and public institutions operate in.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Define reputational risk and its links to strategy and governance.
  • Identify sources of reputational damage across operations and channels.
  • Set up monitoring for early warning signals including social media.
  • Establish crisis governance roles and decision rights.
  • Coordinate response between the board, executives and spokespeople.
  • Rebuild trust and capture lessons after a reputational event.

Course outline

  1. 01Understanding Reputational Risk
  2. 02Sources and Drivers of Reputation Damage
  3. 03Monitoring and Early Warning
  4. 04Crisis Governance Structures
  5. 05Decision Rights in a Crisis
  6. 06Coordinating Response and Messaging
  7. 07Rebuilding Stakeholder Trust
  8. 08Post Event Review and Learning

Who should attend

Risk managers, communications and stakeholder relations leads, company secretaries and executives responsible for protecting organisational reputation.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Accra2US$1,100Closed
29 to 30 Sep 2026Lagos2US$1,100Register
30 Sep to 1 Oct 2026Cairo2US$1,100Register
1 to 2 Oct 2026Mauritius2US$1,100Register
5 to 6 Oct 2026Dubai2US$1,100Register
6 to 7 Oct 2026Online2US$900Register
17 to 18 Nov 2026Johannesburg2R10,000Register
18 to 19 Nov 2026Cape Town2R10,000Register
19 to 20 Nov 2026Durban2R10,000Register
23 to 24 Nov 2026Pretoria2R10,000Register
24 to 25 Nov 2026Windhoek2US$1,100Register
25 to 26 Nov 2026Gaborone2US$1,100Register
26 to 27 Nov 2026Maseru2US$1,100Register
30 Nov to 1 Dec 2026Mbabane2US$1,100Register
1 to 2 Dec 2026Lusaka2US$1,100Register
2 to 3 Dec 2026Harare2US$1,100Register
3 to 4 Dec 2026Lilongwe2US$1,100Register
7 to 8 Dec 2026Blantyre2US$1,100Register
8 to 9 Dec 2026Mozambique2US$1,100Register
9 to 10 Dec 2026Nairobi2US$1,100Register
10 to 11 Dec 2026Dar es Salaam2US$1,100Register
14 to 15 Dec 2026Kigali2US$1,100Register
17 to 18 Dec 2026Kampala2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Governance, Risk and Compliance

Governance, Risk and Compliance

Corporate Governance and Board Effectiveness

Good governance is judged by outcomes, not by the length of the board pack. Director duties under the Companies Act 71 of 2008 and the...

Next session
21 to 23 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Governance, Risk and Compliance

Enterprise Risk Management in Practice

Enterprise risk management goes wrong when it stays a policy document. Delegates define risk appetite...

Next session
5 to 9 Oct 2026
Venue
Johannesburg
5 day programme
FromR18,000
Governance, Risk and Compliance

Compliance, Ethics and Anti-Corruption

Compliance programmes fail when they exist only on paper. Building a compliance universe, embedding an ethical culture...

Next session
29 Sep to 1 Oct 2026
Venue
Dubai
3 day programme
FromR13,000
See all Governance, Risk and Compliance courses