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Records and Information Governance for Municipalities

This course addresses the management of records, information and data within municipalities, covering the National Archives and Records Service Act, POPIA compliance, records classification, retention schedules and the transition from paper-based to electronic document management systems. Participants leave with practical tools for organising municipal records so that information can be retrieved quickly for audits, legal matters and public access requests.

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What you will be able to do

  • Explain the legislative requirements governing records management in South African municipalities.
  • Apply POPIA principles when collecting, storing and disposing of personal information.
  • Classify municipal records according to an approved file plan and retention schedule.
  • Design a transition plan from paper-based to electronic document management systems.
  • Respond to Promotion of Access to Information Act requests within statutory timeframes.
  • Prepare municipal records for audit, legal discovery or council enquiry.

Course outline

  1. 01Records Management Legislation
  2. 02POPIA and Data Protection
  3. 03File Plans and Retention Schedules
  4. 04Electronic Document Management Systems
  5. 05PAIA Requests and Access
  6. 06Records for Audit Readiness
  7. 07Data Governance and Security
  8. 08Digitisation Planning

Who should attend

This course is designed for records managers, information officers, municipal administrators and support staff responsible for document and data management.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dar es Salaam2US$1,100Closed
29 to 30 Sep 2026Kigali2US$1,100Register
30 Sep to 1 Oct 2026Kampala2US$1,100Register
1 to 2 Oct 2026Accra2US$1,100Register
5 to 6 Oct 2026Lagos2US$1,100Register
6 to 7 Oct 2026Cairo2US$1,100Register
7 to 8 Oct 2026Mauritius2US$1,100Register
8 to 9 Oct 2026Dubai2US$1,100Register
12 to 13 Oct 2026Online2US$900Register
23 to 24 Nov 2026Johannesburg2R10,000Register
24 to 25 Nov 2026Cape Town2R10,000Register
25 to 26 Nov 2026Durban2R10,000Register
26 to 27 Nov 2026Pretoria2R10,000Register
30 Nov to 1 Dec 2026Windhoek2US$1,100Register
1 to 2 Dec 2026Gaborone2US$1,100Register
2 to 3 Dec 2026Maseru2US$1,100Register
3 to 4 Dec 2026Mbabane2US$1,100Register
7 to 8 Dec 2026Lusaka2US$1,100Register
8 to 9 Dec 2026Harare2US$1,100Register
9 to 10 Dec 2026Lilongwe2US$1,100Register
10 to 11 Dec 2026Blantyre2US$1,100Register
14 to 15 Dec 2026Mozambique2US$1,100Register
17 to 18 Dec 2026Nairobi2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
See all Municipal and Public Sector Management courses