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Quality Assurance and Quality Control in Testing Laboratories

Distinguishes quality assurance from quality control and shows how both function together in a testing laboratory. Covers control charts, blanks, spikes, duplicates, reference materials and corrective action processes, drawing on examples from water, mining and industrial testing common across the region, so results stand up to client and regulatory scrutiny.

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What you will be able to do

  • Distinguish between quality assurance activities and quality control checks.
  • Select appropriate quality control samples for a given test method.
  • Construct and interpret control charts for routine testing data.
  • Use certified reference materials to verify method performance.
  • Investigate out of control results and implement corrective actions.
  • Design a quality control schedule appropriate to laboratory workload.

Course outline

  1. 01Quality assurance versus quality control
  2. 02Types of quality control samples
  3. 03Control charts and statistical limits
  4. 04Reference materials and traceability
  5. 05Trend analysis and early warning signs
  6. 06Investigating out of control results
  7. 07Corrective and preventive actions
  8. 08Designing a quality control schedule

Who should attend

Laboratory analysts, quality control officers, quality managers and technical supervisors in testing laboratories.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Kigali3US$1,500Closed
29 Sep to 1 Oct 2026Kampala3US$1,500Register
30 Sep to 2 Oct 2026Accra3US$1,500Register
5 to 7 Oct 2026Lagos3US$1,500Register
6 to 8 Oct 2026Cairo3US$1,500Register
7 to 9 Oct 2026Mauritius3US$1,500Register
12 to 14 Oct 2026Dubai3US$1,500Register
13 to 15 Oct 2026Online3US$900Register
9 to 11 Nov 2026Johannesburg3R13,000Register
10 to 12 Nov 2026Cape Town3R13,000Register
11 to 13 Nov 2026Durban3R13,000Register
16 to 18 Nov 2026Pretoria3R13,000Register
17 to 19 Nov 2026Windhoek3US$1,500Register
18 to 20 Nov 2026Gaborone3US$1,500Register
23 to 25 Nov 2026Maseru3US$1,500Register
24 to 26 Nov 2026Mbabane3US$1,500Register
25 to 27 Nov 2026Lusaka3US$1,500Register
30 Nov to 2 Dec 2026Harare3US$1,500Register
1 to 3 Dec 2026Lilongwe3US$1,500Register
2 to 4 Dec 2026Blantyre3US$1,500Register
7 to 9 Dec 2026Mozambique3US$1,500Register
8 to 10 Dec 2026Nairobi3US$1,500Register
9 to 11 Dec 2026Dar es Salaam3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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