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Project Management for E-Government and Public Digital Services

Digitising public services promises faster, cheaper access for citizens but many e-government projects stall on integration, adoption and legacy systems. This course covers how to plan and deliver digital service projects in the public sector, from citizen needs through rollout and adoption. It reflects the realities of African government digital transformation programmes.

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Register for this course

What you will be able to do

  • Plan digital service projects around real citizen and service needs.
  • Manage integration with legacy systems and multiple departments.
  • Coordinate vendors, internal teams and oversight bodies.
  • Plan data migration, security and privacy into project delivery.
  • Drive citizen and staff adoption of new digital services.
  • Manage phased rollout and stabilisation of live services.

Course outline

  1. 01The e-government delivery challenge
  2. 02Designing around citizen needs
  3. 03Integration with legacy systems
  4. 04Vendor and multi department coordination
  5. 05Data migration, security and privacy
  6. 06Driving adoption and change
  7. 07Phased rollout and stabilisation
  8. 08Measuring service outcomes

Who should attend

Public sector project managers, digital leads, IT officers and programme staff delivering e-government and citizen facing digital services.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
19 to 21 Oct 2026Johannesburg3R13,000Register
20 to 22 Oct 2026Cape Town3R13,000Register
21 to 23 Oct 2026Durban3R13,000Register
26 to 28 Oct 2026Pretoria3R13,000Register
27 to 29 Oct 2026Windhoek3US$1,500Register
28 to 30 Oct 2026Gaborone3US$1,500Register
2 to 4 Nov 2026Maseru3US$1,500Register
3 to 5 Nov 2026Mbabane3US$1,500Register
4 to 6 Nov 2026Lusaka3US$1,500Register
9 to 11 Nov 2026Harare3US$1,500Register
10 to 12 Nov 2026Lilongwe3US$1,500Register
11 to 13 Nov 2026Blantyre3US$1,500Register
16 to 18 Nov 2026Mozambique3US$1,500Register
17 to 19 Nov 2026Nairobi3US$1,500Register
18 to 20 Nov 2026Dar es Salaam3US$1,500Register
23 to 25 Nov 2026Kigali3US$1,500Register
24 to 26 Nov 2026Kampala3US$1,500Register
25 to 27 Nov 2026Accra3US$1,500Register
30 Nov to 2 Dec 2026Lagos3US$1,500Register
1 to 3 Dec 2026Cairo3US$1,500Register
2 to 4 Dec 2026Mauritius3US$1,500Register
7 to 9 Dec 2026Dubai3US$1,500Register
8 to 10 Dec 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
19 to 21 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
See all Project Management courses