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Payment Operations, Compliance and Regulatory Risk

The operational, regulatory and compliance requirements that sit around payment services. Delegates work through payment governance and internal controls, AML and CFT, customer due diligence, transaction monitoring, sanctions screening, regulatory reporting and operational resilience.

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What you will be able to do

  • Understand payment regulatory and compliance requirements
  • Identify the key operational and compliance risks
  • Strengthen payment governance and internal controls
  • Apply AML and CFT principles within payment operations
  • Understand customer due diligence and transaction monitoring
  • Identify suspicious payment activity
  • Understand sanctions screening requirements
  • Improve regulatory reporting processes
  • Conduct payment compliance risk assessments
  • Strengthen operational resilience and accountability

Course outline

  1. 01The payment operations framework, roles and responsibilities
  2. 02Governance structures and payment processing controls
  3. 03Operational risk, reconciliation and exception management
  4. 04Settlement controls, business continuity and operational resilience
  5. 05Practical: payment operations risk assessment
  6. 06Regulatory requirements and AML and CFT principles
  7. 07Customer due diligence and customer identification
  8. 08Transaction monitoring and suspicious transaction indicators
  9. 09Sanctions screening, fraud and financial crime, regulatory reporting
  10. 10Practical: identifying suspicious payment transactions
  11. 11Compliance risk assessment and internal controls
  12. 12Audit requirements and regulatory examinations
  13. 13Incident management, compliance monitoring and risk indicators
  14. 14Reporting, documentation, governance and accountability
  15. 15Case study: payment compliance failure
  16. 16Practical: developing a payment compliance control framework

Who should attend

Compliance officers, AML and CFT professionals, payment operations personnel, risk managers, banking professionals, regulatory affairs professionals, internal auditors, finance professionals, payment service providers, card operations personnel, fraud and financial crime professionals, legal and governance professionals, and senior managers responsible for payment compliance.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Dar es Salaam3US$1,500Closed
29 Sep to 1 Oct 2026Kigali3US$1,500Register
30 Sep to 2 Oct 2026Kampala3US$1,500Register
5 to 7 Oct 2026Accra3US$1,500Register
6 to 8 Oct 2026Lagos3US$1,500Register
7 to 9 Oct 2026Cairo3US$1,500Register
12 to 14 Oct 2026Mauritius3US$1,500Register
13 to 15 Oct 2026Dubai3US$1,500Register
14 to 16 Oct 2026Online3US$900Register
10 to 12 Nov 2026Johannesburg3R13,000Register
11 to 13 Nov 2026Cape Town3R13,000Register
16 to 18 Nov 2026Durban3R13,000Register
17 to 19 Nov 2026Pretoria3R13,000Register
18 to 20 Nov 2026Windhoek3US$1,500Register
23 to 25 Nov 2026Gaborone3US$1,500Register
24 to 26 Nov 2026Maseru3US$1,500Register
25 to 27 Nov 2026Mbabane3US$1,500Register
30 Nov to 2 Dec 2026Lusaka3US$1,500Register
1 to 3 Dec 2026Harare3US$1,500Register
2 to 4 Dec 2026Lilongwe3US$1,500Register
7 to 9 Dec 2026Blantyre3US$1,500Register
8 to 10 Dec 2026Mozambique3US$1,500Register
9 to 11 Dec 2026Nairobi3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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