Payment Fraud, Risk Management and Security

Course outline

1. 01Understanding payment fraud, card fraud and account takeover
2. 02Identity fraud, application fraud and merchant fraud
3. 03Transaction fraud, e-commerce fraud and mobile payment fraud
4. 04Social engineering, phishing and fraud risk assessment
5. 05Practical: identifying fraud indicators from transaction scenarios
6. 06Fraud detection frameworks and transaction monitoring
7. 07Rules based detection, risk scoring and behavioural analytics
8. 08Real time fraud monitoring, customer authentication and strong authentication
9. 09Fraud alerts, fraud investigation and case management
10. 10Practical: building a transaction monitoring scenario
11. 11Payment risk management and fraud response procedures
12. 12Dispute and chargeback management, fraud reporting and incident response
13. 13Internal controls, fraud performance indicators and staff awareness
14. 14Emerging fraud threats and machine learning in fraud detection
15. 15Case study: responding to a major payment fraud incident
16. 16Practical: developing a fraud response plan

Who should attend

Fraud prevention professionals, fraud investigators, risk managers, payment operations personnel, card operations teams, banking professionals, compliance officers, AML professionals, cybersecurity professionals, internal auditors, payment service providers, security and investigations personnel, and senior managers responsible for payment risk.

Dates, venues and fees

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.