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Operational Risk and Control Self Assessment

Gives risk and line managers the tools to identify operational risks in day to day processes and to run effective control self assessment workshops. Participants learn to capture loss events, rate control effectiveness and drive remediation that actually reduces exposure. Examples are drawn from banking, retail, manufacturing and public sector operations across the region.

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What you will be able to do

  • Distinguish operational risk from other risk types and classify loss events.
  • Facilitate control self assessment workshops with process and control owners.
  • Rate inherent and residual risk using a consistent scoring approach.
  • Assess control design and operating effectiveness across key processes.
  • Build and track remediation plans that close identified control gaps.
  • Aggregate operational risk information into meaningful management reports.

Course outline

  1. 01Operational Risk Fundamentals
  2. 02Loss Event Capture and Categorisation
  3. 03Preparing a Control Self Assessment
  4. 04Facilitating the Assessment Workshop
  5. 05Scoring Inherent and Residual Risk
  6. 06Evaluating Control Effectiveness
  7. 07Remediation Planning and Tracking
  8. 08Reporting Operational Risk to Management

Who should attend

Operational risk officers, process and control owners, internal control specialists and line managers accountable for managing risk in their areas.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Dubai3US$1,500Closed
29 Sep to 1 Oct 2026Online3US$900Register
26 to 28 Oct 2026Johannesburg3R13,000Register
27 to 29 Oct 2026Cape Town3R13,000Register
28 to 30 Oct 2026Durban3R13,000Register
2 to 4 Nov 2026Pretoria3R13,000Register
3 to 5 Nov 2026Windhoek3US$1,500Register
4 to 6 Nov 2026Gaborone3US$1,500Register
9 to 11 Nov 2026Maseru3US$1,500Register
10 to 12 Nov 2026Mbabane3US$1,500Register
11 to 13 Nov 2026Lusaka3US$1,500Register
16 to 18 Nov 2026Harare3US$1,500Register
17 to 19 Nov 2026Lilongwe3US$1,500Register
18 to 20 Nov 2026Blantyre3US$1,500Register
23 to 25 Nov 2026Mozambique3US$1,500Register
24 to 26 Nov 2026Nairobi3US$1,500Register
25 to 27 Nov 2026Dar es Salaam3US$1,500Register
30 Nov to 2 Dec 2026Kigali3US$1,500Register
1 to 3 Dec 2026Kampala3US$1,500Register
2 to 4 Dec 2026Accra3US$1,500Register
7 to 9 Dec 2026Lagos3US$1,500Register
8 to 10 Dec 2026Cairo3US$1,500Register
9 to 11 Dec 2026Mauritius3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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