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Negotiation and Conflict Resolution for Project Managers

Project managers negotiate constantly, over scope, resources, deadlines and money, usually without any formal authority over the people involved. This course builds practical negotiation and conflict resolution skills tuned to the pressures of live projects. Scenarios reflect African project settings where sponsors, contractors, communities and government stakeholders all push in different directions.

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What you will be able to do

  • Prepare for negotiations by clarifying interests, options and walk away points.
  • Apply negotiation techniques that protect relationships and project outcomes.
  • Recognise the sources of conflict that recur on projects and address them early.
  • Facilitate difficult conversations between team members and stakeholders.
  • Reach agreements on scope, resources and deadlines that actually hold.
  • Handle deadlocks and escalations without damaging delivery.

Course outline

  1. 01Interests, positions and negotiation preparation
  2. 02Principled negotiation techniques
  3. 03Negotiating scope, time and resources
  4. 04Sources of conflict on projects
  5. 05Facilitating difficult conversations
  6. 06Mediating between stakeholders
  7. 07Breaking deadlocks and managing escalation
  8. 08Preserving relationships after tough talks

Who should attend

Project managers, team leaders, contract administrators and coordinators who negotiate scope, resources and priorities and who resolve conflict within project teams and with stakeholders.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
6 to 8 Oct 2026Johannesburg3R13,000Register
7 to 9 Oct 2026Cape Town3R13,000Register
12 to 14 Oct 2026Durban3R13,000Register
13 to 15 Oct 2026Pretoria3R13,000Register
14 to 16 Oct 2026Windhoek3US$1,500Register
19 to 21 Oct 2026Gaborone3US$1,500Register
20 to 22 Oct 2026Maseru3US$1,500Register
21 to 23 Oct 2026Mbabane3US$1,500Register
26 to 28 Oct 2026Lusaka3US$1,500Register
27 to 29 Oct 2026Harare3US$1,500Register
28 to 30 Oct 2026Lilongwe3US$1,500Register
2 to 4 Nov 2026Blantyre3US$1,500Register
3 to 5 Nov 2026Mozambique3US$1,500Register
4 to 6 Nov 2026Nairobi3US$1,500Register
9 to 11 Nov 2026Dar es Salaam3US$1,500Register
10 to 12 Nov 2026Kigali3US$1,500Register
11 to 13 Nov 2026Kampala3US$1,500Register
16 to 18 Nov 2026Accra3US$1,500Register
17 to 19 Nov 2026Lagos3US$1,500Register
18 to 20 Nov 2026Cairo3US$1,500Register
23 to 25 Nov 2026Mauritius3US$1,500Register
24 to 26 Nov 2026Dubai3US$1,500Register
25 to 27 Nov 2026Online3US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
19 to 21 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
See all Project Management courses