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Microfinance and Development Banking Operations Management

Microfinance institutions and development banks extend credit to underserved markets where standard banking models fall short. This course covers the operational disciplines that keep these institutions sustainable, including group and individual lending, portfolio quality, and social performance. It balances outreach and mission with the hard realities of loan recovery and cost control.

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Register for this course

What you will be able to do

  • Compare microfinance and development banking with commercial banking.
  • Design group and individual lending methodologies for target markets.
  • Manage portfolio quality and monitor arrears and delinquency.
  • Price loans sustainably while balancing social objectives.
  • Apply credit and operational controls suited to lean field operations.
  • Measure social performance alongside financial results.

Course outline

  1. 01Microfinance and development banking models
  2. 02Lending methodologies
  3. 03Loan appraisal and disbursement
  4. 04Portfolio quality and arrears
  5. 05Sustainable pricing
  6. 06Field operations and controls
  7. 07Social performance measurement
  8. 08Sustainability and funding

Who should attend

Managers and officers in microfinance institutions, development finance bodies and financial inclusion programmes across the continent.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Nairobi3US$1,500Closed
29 Sep to 1 Oct 2026Dar es Salaam3US$1,500Register
30 Sep to 2 Oct 2026Kigali3US$1,500Register
5 to 7 Oct 2026Kampala3US$1,500Register
6 to 8 Oct 2026Accra3US$1,500Register
7 to 9 Oct 2026Lagos3US$1,500Register
12 to 14 Oct 2026Cairo3US$1,500Register
13 to 15 Oct 2026Mauritius3US$1,500Register
14 to 16 Oct 2026Dubai3US$1,500Register
19 to 21 Oct 2026Online3US$900Register
11 to 13 Nov 2026Johannesburg3R13,000Register
16 to 18 Nov 2026Cape Town3R13,000Register
17 to 19 Nov 2026Durban3R13,000Register
18 to 20 Nov 2026Pretoria3R13,000Register
23 to 25 Nov 2026Windhoek3US$1,500Register
24 to 26 Nov 2026Gaborone3US$1,500Register
25 to 27 Nov 2026Maseru3US$1,500Register
30 Nov to 2 Dec 2026Mbabane3US$1,500Register
1 to 3 Dec 2026Lusaka3US$1,500Register
2 to 4 Dec 2026Harare3US$1,500Register
7 to 9 Dec 2026Lilongwe3US$1,500Register
8 to 10 Dec 2026Blantyre3US$1,500Register
9 to 11 Dec 2026Mozambique3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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