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Master Data Management and Enterprise Data Architecture

Duplicate customer records, inconsistent product codes and conflicting figures across systems cost African enterprises time and credibility every reporting cycle. This course teaches data architects and IT managers to design master data structures, define single sources of truth and integrate systems without creating new silos. Delegates work through practical modelling exercises based on common ERP and CRM integration challenges.

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What you will be able to do

  • Define master data domains appropriate to the organisation's core business entities.
  • Design a single source of truth architecture across integrated systems.
  • Identify and resolve duplicate and conflicting records across databases.
  • Establish data stewardship roles and ownership across business units.
  • Evaluate integration approaches between ERP, CRM and reporting systems.
  • Build a roadmap for phased master data management implementation.

Course outline

  1. 01Master Data Concepts and Domains
  2. 02Single Source of Truth Design
  3. 03Identifying Duplicate and Conflicting Records
  4. 04Data Stewardship and Ownership Models
  5. 05ERP and CRM Integration Approaches
  6. 06Data Modelling Exercises
  7. 07Common Enterprise Architecture Pitfalls
  8. 08Implementation Roadmap Planning

Who should attend

Data architects, IT managers and systems integration specialists responsible for enterprise data structures.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Lilongwe3US$1,500Closed
29 Sep to 1 Oct 2026Blantyre3US$1,500Register
30 Sep to 2 Oct 2026Mozambique3US$1,500Register
5 to 7 Oct 2026Nairobi3US$1,500Register
6 to 8 Oct 2026Dar es Salaam3US$1,500Register
7 to 9 Oct 2026Kigali3US$1,500Register
12 to 14 Oct 2026Kampala3US$1,500Register
13 to 15 Oct 2026Accra3US$1,500Register
14 to 16 Oct 2026Lagos3US$1,500Register
19 to 21 Oct 2026Cairo3US$1,500Register
20 to 22 Oct 2026Mauritius3US$1,500Register
21 to 23 Oct 2026Dubai3US$1,500Register
26 to 28 Oct 2026Online3US$900Register
18 to 20 Nov 2026Johannesburg3R13,000Register
23 to 25 Nov 2026Cape Town3R13,000Register
24 to 26 Nov 2026Durban3R13,000Register
25 to 27 Nov 2026Pretoria3R13,000Register
30 Nov to 2 Dec 2026Windhoek3US$1,500Register
1 to 3 Dec 2026Gaborone3US$1,500Register
2 to 4 Dec 2026Maseru3US$1,500Register
7 to 9 Dec 2026Mbabane3US$1,500Register
8 to 10 Dec 2026Lusaka3US$1,500Register
9 to 11 Dec 2026Harare3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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