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Maintenance Work Order Management and Backlog Control

A growing, unmanaged work order backlog is one of the clearest signs of a maintenance function losing control, and it is common across African plants and facilities. This programme shows maintenance teams how to manage the full work order life cycle, from request and prioritisation through execution to closeout. Delegates learn to keep the backlog healthy, visible and prioritised so the right work is done at the right time.

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What you will be able to do

  • Describe the maintenance work order life cycle from request to closeout.
  • Prioritise work using criticality, safety and production impact criteria.
  • Distinguish planned, corrective and emergency work and manage their flow.
  • Measure and interpret backlog size, ageing and readiness.
  • Set targets for backlog control and schedule compliance.
  • Use work order data to identify recurring problems and improvement opportunities.

Course outline

  1. 01Work order life cycle and workflow
  2. 02Work request screening and prioritisation
  3. 03Planned, corrective and emergency work streams
  4. 04Backlog measurement and ageing analysis
  5. 05Backlog targets and schedule compliance
  6. 06Work order data quality and coding
  7. 07Using work order data for improvement

Who should attend

Maintenance planners, schedulers, supervisors and coordinators responsible for managing work orders and controlling maintenance backlog.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dar es Salaam2US$1,100Closed
29 to 30 Sep 2026Kigali2US$1,100Register
30 Sep to 1 Oct 2026Kampala2US$1,100Register
1 to 2 Oct 2026Accra2US$1,100Register
5 to 6 Oct 2026Lagos2US$1,100Register
6 to 7 Oct 2026Cairo2US$1,100Register
7 to 8 Oct 2026Mauritius2US$1,100Register
8 to 9 Oct 2026Dubai2US$1,100Register
12 to 13 Oct 2026Online2US$900Register
23 to 24 Nov 2026Johannesburg2R10,000Register
24 to 25 Nov 2026Cape Town2R10,000Register
25 to 26 Nov 2026Durban2R10,000Register
26 to 27 Nov 2026Pretoria2R10,000Register
30 Nov to 1 Dec 2026Windhoek2US$1,100Register
1 to 2 Dec 2026Gaborone2US$1,100Register
2 to 3 Dec 2026Maseru2US$1,100Register
3 to 4 Dec 2026Mbabane2US$1,100Register
7 to 8 Dec 2026Lusaka2US$1,100Register
8 to 9 Dec 2026Harare2US$1,100Register
9 to 10 Dec 2026Lilongwe2US$1,100Register
10 to 11 Dec 2026Blantyre2US$1,100Register
14 to 15 Dec 2026Mozambique2US$1,100Register
17 to 18 Dec 2026Nairobi2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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