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Generative AI and Prompt Engineering for the Workplace

Generative AI tools are already in daily use across South African offices, often without guidance on how to prompt them well or handle sensitive information safely. This practical course shows professionals how to get reliable results from these tools, write effective prompts and avoid the data and accuracy pitfalls. Delegates apply the techniques to real tasks from their own roles throughout the two days.

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What you will be able to do

  • Explain how generative AI tools produce output and where they typically fail.
  • Write clear, structured prompts that produce consistent and useful results.
  • Apply prompting techniques such as examples, roles and step by step instructions.
  • Identify tasks that suit generative AI and those that do not.
  • Protect confidential and personal information when using public AI tools.
  • Review AI generated work critically before relying on it for decisions.

Course outline

  1. 01How Generative AI Tools Work
  2. 02Strengths, Limits and Common Errors
  3. 03Prompt Structure and Clarity
  4. 04Advanced Prompting Techniques
  5. 05Choosing the Right Tasks
  6. 06Data Privacy and Confidentiality Risks
  7. 07Reviewing and Verifying Output
  8. 08Applying AI to Your Own Role

Who should attend

Managers, administrators, analysts and knowledge workers who want to use generative AI tools productively and responsibly.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Kampala2US$1,100Closed
29 to 30 Sep 2026Accra2US$1,100Register
30 Sep to 1 Oct 2026Lagos2US$1,100Register
1 to 2 Oct 2026Cairo2US$1,100Register
5 to 6 Oct 2026Mauritius2US$1,100Register
6 to 7 Oct 2026Dubai2US$1,100Register
7 to 8 Oct 2026Online2US$900Register
18 to 19 Nov 2026Johannesburg2R10,000Register
19 to 20 Nov 2026Cape Town2R10,000Register
23 to 24 Nov 2026Durban2R10,000Register
24 to 25 Nov 2026Pretoria2R10,000Register
25 to 26 Nov 2026Windhoek2US$1,100Register
26 to 27 Nov 2026Gaborone2US$1,100Register
30 Nov to 1 Dec 2026Maseru2US$1,100Register
1 to 2 Dec 2026Mbabane2US$1,100Register
2 to 3 Dec 2026Lusaka2US$1,100Register
3 to 4 Dec 2026Harare2US$1,100Register
7 to 8 Dec 2026Lilongwe2US$1,100Register
8 to 9 Dec 2026Blantyre2US$1,100Register
9 to 10 Dec 2026Mozambique2US$1,100Register
10 to 11 Dec 2026Nairobi2US$1,100Register
14 to 15 Dec 2026Dar es Salaam2US$1,100Register
17 to 18 Dec 2026Kigali2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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