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Finance Shared Services and Global Business Services Setup

Groups with operations spread across several African countries are consolidating transactional finance into shared service centres to cut cost and improve control. This course covers how to design, launch and run a finance shared services function, from process selection to service levels and continuous improvement. Participants learn the practical steps and pitfalls of centralising finance work.

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Register for this course

What you will be able to do

  • Explain the shared services model and its benefits for finance.
  • Select which finance processes to centralise and which to keep local.
  • Design the operating model, structure and governance of a centre.
  • Define service levels and measure centre performance.
  • Plan the transition and migration of processes safely.
  • Drive continuous improvement once the centre is live.

Course outline

  1. 01The Shared Services and Global Business Services Model
  2. 02Selecting Processes for Centralisation
  3. 03Designing the Operating Model and Structure
  4. 04Service Level Agreements and Performance Metrics
  5. 05Transition Planning and Process Migration
  6. 06Technology and Automation Enablers
  7. 07Continuous Improvement and Scaling

Who should attend

Finance leaders, shared services managers, financial controllers and transformation staff centralising finance operations.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Kigali3US$1,500Closed
29 Sep to 1 Oct 2026Kampala3US$1,500Register
30 Sep to 2 Oct 2026Accra3US$1,500Register
5 to 7 Oct 2026Lagos3US$1,500Register
6 to 8 Oct 2026Cairo3US$1,500Register
7 to 9 Oct 2026Mauritius3US$1,500Register
12 to 14 Oct 2026Dubai3US$1,500Register
13 to 15 Oct 2026Online3US$900Register
9 to 11 Nov 2026Johannesburg3R13,000Register
10 to 12 Nov 2026Cape Town3R13,000Register
11 to 13 Nov 2026Durban3R13,000Register
16 to 18 Nov 2026Pretoria3R13,000Register
17 to 19 Nov 2026Windhoek3US$1,500Register
18 to 20 Nov 2026Gaborone3US$1,500Register
23 to 25 Nov 2026Maseru3US$1,500Register
24 to 26 Nov 2026Mbabane3US$1,500Register
25 to 27 Nov 2026Lusaka3US$1,500Register
30 Nov to 2 Dec 2026Harare3US$1,500Register
1 to 3 Dec 2026Lilongwe3US$1,500Register
2 to 4 Dec 2026Blantyre3US$1,500Register
7 to 9 Dec 2026Mozambique3US$1,500Register
8 to 10 Dec 2026Nairobi3US$1,500Register
9 to 11 Dec 2026Dar es Salaam3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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