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Digital Payments and Digital Financial Services

The digital financial services ecosystem and the technology reshaping payments and banking. Delegates work through mobile money, digital wallets, online, QR and contactless payments, payment gateways, APIs and open banking, and the security that has to sit under all of it.

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Register for this course

What you will be able to do

  • Explain the digital financial services ecosystem
  • Understand the major digital payment models and channels
  • Evaluate mobile money and digital wallet solutions
  • Understand digital payment processing and integration
  • Assess digital payment risks and security requirements
  • Improve digital customer journeys
  • Understand APIs and open banking
  • Identify opportunities for digital financial inclusion
  • Evaluate emerging payment technologies
  • Develop strategies for secure and customer centric digital payments

Course outline

  1. 01Introduction to digital financial services and digital transformation
  2. 02Digital banking, mobile money and digital wallets
  3. 03Internet and mobile payments, QR payments, contactless payments
  4. 04Embedded finance, FinTech and payment platforms, digital financial inclusion
  5. 05Practical: evaluating a digital payment business model
  6. 06The digital payment transaction lifecycle
  7. 07Payment gateways, payment aggregators and merchant acquiring
  8. 08Digital onboarding and customer authentication
  9. 09APIs, open banking and payment integration
  10. 10Reconciliation and the digital customer experience
  11. 11Practical: designing a digital payment transaction flow
  12. 12Digital payment fraud, cybersecurity, identity and authentication
  13. 13Data protection, financial crime and transaction monitoring
  14. 14Operational resilience, artificial intelligence in payments and blockchain
  15. 15Case study: digital payment fraud
  16. 16Emerging technologies and the future of digital payments
  17. 17Practical: developing a secure digital payment framework

Who should attend

Digital banking professionals, digital payments teams, mobile money professionals, payment operations personnel, FinTech professionals, product managers, digital transformation managers, banking executives and managers, technology professionals, payment service providers, business development professionals, and risk and compliance professionals.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Accra3US$1,500Closed
29 Sep to 1 Oct 2026Lagos3US$1,500Register
30 Sep to 2 Oct 2026Cairo3US$1,500Register
5 to 7 Oct 2026Mauritius3US$1,500Register
6 to 8 Oct 2026Dubai3US$1,500Register
7 to 9 Oct 2026Online3US$900Register
3 to 5 Nov 2026Johannesburg3R13,000Register
4 to 6 Nov 2026Cape Town3R13,000Register
9 to 11 Nov 2026Durban3R13,000Register
10 to 12 Nov 2026Pretoria3R13,000Register
11 to 13 Nov 2026Windhoek3US$1,500Register
16 to 18 Nov 2026Gaborone3US$1,500Register
17 to 19 Nov 2026Maseru3US$1,500Register
18 to 20 Nov 2026Mbabane3US$1,500Register
23 to 25 Nov 2026Lusaka3US$1,500Register
24 to 26 Nov 2026Harare3US$1,500Register
25 to 27 Nov 2026Lilongwe3US$1,500Register
30 Nov to 2 Dec 2026Blantyre3US$1,500Register
1 to 3 Dec 2026Mozambique3US$1,500Register
2 to 4 Dec 2026Nairobi3US$1,500Register
7 to 9 Dec 2026Dar es Salaam3US$1,500Register
8 to 10 Dec 2026Kigali3US$1,500Register
9 to 11 Dec 2026Kampala3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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