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Digital Literacy and Essential Skills for the Modern Workforce

As workplaces digitise, employees who lack confidence with everyday digital tools fall behind and slow their teams down. This foundational course builds practical digital skills for staff across all departments, from email and collaboration platforms to safe browsing and file management. It is designed for African workplaces where staff bring a wide range of prior experience.

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Register for this course

What you will be able to do

  • Navigate common workplace software for email, documents and collaboration.
  • Organise files and folders using clear naming and storage practices.
  • Communicate effectively through digital channels and virtual meetings.
  • Recognise common online scams and protect personal and work accounts.
  • Search for and evaluate information found online.
  • Adopt simple habits that build lasting confidence with new tools.

Course outline

  1. 01Getting Comfortable with Digital Devices
  2. 02Email and Professional Digital Communication
  3. 03Files, Folders and Cloud Storage
  4. 04Collaboration and Virtual Meetings
  5. 05Staying Safe Online
  6. 06Finding and Judging Information
  7. 07Building Confidence and Good Habits

Who should attend

Frontline, administrative and support staff across any department who want to build confidence with everyday digital tools.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
21 to 22 Oct 2026Johannesburg2R10,000Register
22 to 23 Oct 2026Cape Town2R10,000Register
26 to 27 Oct 2026Durban2R10,000Register
27 to 28 Oct 2026Pretoria2R10,000Register
28 to 29 Oct 2026Windhoek2US$1,100Register
29 to 30 Oct 2026Gaborone2US$1,100Register
2 to 3 Nov 2026Maseru2US$1,100Register
3 to 4 Nov 2026Mbabane2US$1,100Register
4 to 5 Nov 2026Lusaka2US$1,100Register
5 to 6 Nov 2026Harare2US$1,100Register
9 to 10 Nov 2026Lilongwe2US$1,100Register
10 to 11 Nov 2026Blantyre2US$1,100Register
11 to 12 Nov 2026Mozambique2US$1,100Register
12 to 13 Nov 2026Nairobi2US$1,100Register
16 to 17 Nov 2026Dar es Salaam2US$1,100Register
17 to 18 Nov 2026Kigali2US$1,100Register
18 to 19 Nov 2026Kampala2US$1,100Register
19 to 20 Nov 2026Accra2US$1,100Register
23 to 24 Nov 2026Lagos2US$1,100Register
24 to 25 Nov 2026Cairo2US$1,100Register
25 to 26 Nov 2026Mauritius2US$1,100Register
26 to 27 Nov 2026Dubai2US$1,100Register
30 Nov to 1 Dec 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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