Skip to content

Crisis Management and Business Continuity Planning

A blocked N3, a week of load shedding or unrest near a distribution centre can stop trading faster than any cyber incident. Continuity planning starts with business impact analysis, then moves to recovery strategies, crisis communication and running an operations centre while the disruption is still unfolding.

Ready to book? Secure your place on this programme.

Register for this course

What you will be able to do

  • Conduct a business impact analysis that identifies critical processes and their maximum tolerable downtime.
  • Build recovery strategies for premises, people, systems and suppliers within a stated budget.
  • Establish a crisis management team with clear activation triggers and decision authority.
  • Prepare civil unrest and access denial contingencies for retail, logistics and industrial operations.
  • Draft holding statements and internal messages for use in the first hours of an incident.
  • Test a continuity plan through desktop and simulation exercises, then close the gaps found.

Course outline

  1. 01Continuity terminology and programme governance
  2. 02Business impact analysis and dependency mapping
  3. 03Threat scenarios for South African operations
  4. 04Recovery strategy selection and costing
  5. 05Crisis team structure and activation triggers
  6. 06Crisis communication and stakeholder management
  7. 07Exercise design, testing and plan maintenance
  8. 08Insurance, claims and post incident recovery

Who should attend

Business continuity and risk managers, operations and supply chain managers, security managers, and executives who would sit on a crisis committee. Suitable for retail, logistics, financial services, manufacturing and public sector entities.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 Sep to 2 Oct 2026Johannesburg5R18,000Closed
5 to 9 Oct 2026Cape Town5R18,000Register
12 to 16 Oct 2026Durban5R18,000Register
19 to 23 Oct 2026Pretoria5R18,000Register
26 to 30 Oct 2026Nairobi5US$1,800Register
2 to 6 Nov 2026Dar es Salaam5US$1,800Register
9 to 13 Nov 2026Lusaka5US$1,800Register
16 to 20 Nov 2026Harare5US$1,800Register
23 to 27 Nov 2026Accra5US$1,800Register
30 Nov to 4 Dec 2026Lagos5US$1,800Register
7 to 11 Dec 2026Dubai5US$1,800Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

Related courses in Security and Emergency Management

Security and Emergency Management

Emergency Preparedness and Evacuation Planning

Every workplace needs people who know what to do in the first four minutes of a fire, gas release or structural failure.

Next session
29 Sep to 1 Oct 2026
Venue
Durban
3 day programme
FromR13,000
Security and Emergency Management

Cash in Transit and Retail Crime Risk Management

Losses in retail and cash handling are rarely random. Route planning, cash centre design...

Next session
29 Sep to 1 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
Security and Emergency ManagementNew

Event and Crowd Safety Management

Stadium matches, festivals and public gatherings carry legal safety duties long before the gates open.

Next session
29 Sep to 1 Oct 2026
Venue
Online
3 day programme
FromR13,000
See all Security and Emergency Management courses