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Credit Management, Debt Collection and Bank Funding Negotiation

Debtor days stretch when interest rates stay high and customers push payment out to protect their own cash. Credit teams set scoring and limit policy, tighten terms and security, run a collection process that holds up in court, and prepare the numbers a bank asks for when funding is requested.

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Register for this course

What you will be able to do

  • Assess a customer using financial statements, trade references and credit bureau information.
  • Set credit limits and payment terms that reflect the risk and the margin on the account.
  • Draft credit application, suretyship and cession documents that are enforceable.
  • Run a collections cycle from reminder through demand to legal handover and write off.
  • Report on debtor days, ageing and provisioning in a way that management can act on.
  • Prepare a funding proposal and negotiate facility terms and covenants with a bank.

Course outline

  1. 01Credit policy and the cost of carrying debtors
  2. 02Customer assessment and scoring methods
  3. 03Terms, security, sureties and cessions
  4. 04Collections process and escalation discipline
  5. 05Legal recovery, insolvency and business rescue basics
  6. 06Debtor reporting, ageing and provisioning
  7. 07Preparing a bank funding proposal
  8. 08Facility terms, covenants and lender relationships

Who should attend

Credit managers and controllers, debtors clerks and supervisors, financial managers, and business owners who carry trade receivables or who are preparing to approach a bank for facilities.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Windhoek3US$1,500Closed
29 Sep to 1 Oct 2026Gaborone3US$1,500Register
30 Sep to 2 Oct 2026Maseru3US$1,500Register
5 to 7 Oct 2026Mbabane3US$1,500Register
6 to 8 Oct 2026Lusaka3US$1,500Register
7 to 9 Oct 2026Harare3US$1,500Register
12 to 14 Oct 2026Lilongwe3US$1,500Register
13 to 15 Oct 2026Blantyre3US$1,500Register
14 to 16 Oct 2026Mozambique3US$1,500Register
19 to 21 Oct 2026Nairobi3US$1,500Register
20 to 22 Oct 2026Dar es Salaam3US$1,500Register
21 to 23 Oct 2026Kigali3US$1,500Register
26 to 28 Oct 2026Kampala3US$1,500Register
27 to 29 Oct 2026Accra3US$1,500Register
28 to 30 Oct 2026Lagos3US$1,500Register
2 to 4 Nov 2026Cairo3US$1,500Register
3 to 5 Nov 2026Mauritius3US$1,500Register
4 to 6 Nov 2026Dubai3US$1,500Register
9 to 11 Nov 2026Online3US$900Register
2 to 4 Dec 2026Johannesburg3R13,000Register
7 to 9 Dec 2026Cape Town3R13,000Register
8 to 10 Dec 2026Durban3R13,000Register
9 to 11 Dec 2026Pretoria3R13,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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