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Community Engagement and Social Licence for Energy and Mining Projects

Many South African energy and mining projects stall not on technical grounds but because host communities feel ignored or shortchanged. This practical programme shows delegates how to build and keep a social licence to operate through genuine engagement, grievance handling and shared benefit. Case discussions draw on local experiences with community trusts, protests and stakeholder expectations.

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What you will be able to do

  • Explain what social licence to operate means and why projects lose it.
  • Map stakeholders and understand community interests and concerns.
  • Design an engagement plan that builds trust with host communities.
  • Set up grievance mechanisms that resolve issues before they escalate.
  • Structure shared benefit through jobs, procurement and community trusts.
  • Respond constructively to protest, mistrust and conflicting expectations.

Course outline

  1. 01Understanding Social Licence to Operate
  2. 02Stakeholder Mapping and Community Interests
  3. 03Designing an Engagement Plan
  4. 04Grievance Mechanisms and Dispute Handling
  5. 05Shared Benefit and Local Economic Participation
  6. 06Managing Protest and Mistrust
  7. 07Monitoring Community Relations Over Time

Who should attend

Suited to community liaison officers, project and site managers, sustainability practitioners and government relations staff on energy and mining projects. Municipal and traditional authority representatives may also attend.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Windhoek2US$1,100Closed
29 to 30 Sep 2026Gaborone2US$1,100Register
30 Sep to 1 Oct 2026Maseru2US$1,100Register
1 to 2 Oct 2026Mbabane2US$1,100Register
5 to 6 Oct 2026Lusaka2US$1,100Register
6 to 7 Oct 2026Harare2US$1,100Register
7 to 8 Oct 2026Lilongwe2US$1,100Register
8 to 9 Oct 2026Blantyre2US$1,100Register
12 to 13 Oct 2026Mozambique2US$1,100Register
13 to 14 Oct 2026Nairobi2US$1,100Register
14 to 15 Oct 2026Dar es Salaam2US$1,100Register
15 to 16 Oct 2026Kigali2US$1,100Register
19 to 20 Oct 2026Kampala2US$1,100Register
20 to 21 Oct 2026Accra2US$1,100Register
21 to 22 Oct 2026Lagos2US$1,100Register
22 to 23 Oct 2026Cairo2US$1,100Register
26 to 27 Oct 2026Mauritius2US$1,100Register
27 to 28 Oct 2026Dubai2US$1,100Register
28 to 29 Oct 2026Online2US$900Register
9 to 10 Dec 2026Johannesburg2R10,000Register
10 to 11 Dec 2026Cape Town2R10,000Register
14 to 15 Dec 2026Durban2R10,000Register
17 to 18 Dec 2026Pretoria2R10,000Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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