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Business Process Automation with Low Code Tools

Every organisation has a queue of forms, approvals and spreadsheet handoffs that nobody has ever redesigned. Process mapping, automation candidate selection, and building a working approval workflow, with attention to POPIA obligations, audit trails and what happens to an automated process when connectivity drops.

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What you will be able to do

  • Map an existing manual process end to end and quantify the time, error rate and cost it consumes.
  • Select automation candidates using effort, volume and risk criteria rather than whichever department shouts loudest.
  • Build a working approval workflow with forms, routing rules, notifications and escalation.
  • Connect a workflow to existing spreadsheets, email and line of business systems without creating a fragile chain of manual exports.
  • Apply POPIA requirements to automated processing, covering personal information in forms, retention and access control.
  • Test, document and hand over an automated process so that it survives staff turnover and platform updates.

Course outline

  1. 01Finding the processes worth automating
  2. 02Process mapping and measuring current state
  3. 03Low code platform landscape and tool selection
  4. 04Building forms, routing and approval workflows
  5. 05Integrations, data sources and handoffs between systems
  6. 06POPIA, access control and audit trails
  7. 07Testing, documentation, handover and ongoing ownership

Who should attend

Operations managers, business analysts, finance and HR administrators, and IT staff supporting internal systems. Suited to anyone who owns a paper based or spreadsheet driven process and wants to rebuild it without writing production code.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
13 to 14 Oct 2026Johannesburg2R10,000Register
14 to 15 Oct 2026Cape Town2R10,000Register
15 to 16 Oct 2026Durban2R10,000Register
19 to 20 Oct 2026Pretoria2R10,000Register
20 to 21 Oct 2026Windhoek2US$1,100Register
21 to 22 Oct 2026Gaborone2US$1,100Register
22 to 23 Oct 2026Maseru2US$1,100Register
26 to 27 Oct 2026Mbabane2US$1,100Register
27 to 28 Oct 2026Lusaka2US$1,100Register
28 to 29 Oct 2026Harare2US$1,100Register
29 to 30 Oct 2026Lilongwe2US$1,100Register
2 to 3 Nov 2026Blantyre2US$1,100Register
3 to 4 Nov 2026Mozambique2US$1,100Register
4 to 5 Nov 2026Nairobi2US$1,100Register
5 to 6 Nov 2026Dar es Salaam2US$1,100Register
9 to 10 Nov 2026Kigali2US$1,100Register
10 to 11 Nov 2026Kampala2US$1,100Register
11 to 12 Nov 2026Accra2US$1,100Register
12 to 13 Nov 2026Lagos2US$1,100Register
16 to 17 Nov 2026Cairo2US$1,100Register
17 to 18 Nov 2026Mauritius2US$1,100Register
18 to 19 Nov 2026Dubai2US$1,100Register
19 to 20 Nov 2026Online2US$900Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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