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Behavioural Skills and Emotional Intelligence for Project Managers

Tools and methods only take a project so far, because delivery ultimately runs on how people relate, decide and behave under pressure. This course develops the behavioural and emotional intelligence skills that separate competent project managers from trusted ones. It draws on the interpersonal demands of leading diverse project teams and stakeholders across African workplaces.

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Register for this course

What you will be able to do

  • Assess your own emotional intelligence and its effect on the team.
  • Manage your reactions and composure under project pressure.
  • Build rapport and trust with team members and stakeholders.
  • Read and respond to the emotions and motivations of others.
  • Give and receive feedback in ways that strengthen relationships.
  • Adapt your behavioural style to different people and situations.

Course outline

  1. 01Emotional intelligence in projects
  2. 02Self awareness and self management
  3. 03Composure under pressure
  4. 04Building rapport and trust
  5. 05Reading and responding to others
  6. 06Feedback and difficult conversations
  7. 07Adapting behavioural style
  8. 08Applying the skills day to day

Who should attend

Project managers, team leaders and coordinators who want to strengthen the interpersonal and emotional skills that underpin effective project leadership.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Kigali3US$1,500Closed
29 Sep to 1 Oct 2026Kampala3US$1,500Register
30 Sep to 2 Oct 2026Accra3US$1,500Register
5 to 7 Oct 2026Lagos3US$1,500Register
6 to 8 Oct 2026Cairo3US$1,500Register
7 to 9 Oct 2026Mauritius3US$1,500Register
12 to 14 Oct 2026Dubai3US$1,500Register
13 to 15 Oct 2026Online3US$900Register
9 to 11 Nov 2026Johannesburg3R13,000Register
10 to 12 Nov 2026Cape Town3R13,000Register
11 to 13 Nov 2026Durban3R13,000Register
16 to 18 Nov 2026Pretoria3R13,000Register
17 to 19 Nov 2026Windhoek3US$1,500Register
18 to 20 Nov 2026Gaborone3US$1,500Register
23 to 25 Nov 2026Maseru3US$1,500Register
24 to 26 Nov 2026Mbabane3US$1,500Register
25 to 27 Nov 2026Lusaka3US$1,500Register
30 Nov to 2 Dec 2026Harare3US$1,500Register
1 to 3 Dec 2026Lilongwe3US$1,500Register
2 to 4 Dec 2026Blantyre3US$1,500Register
7 to 9 Dec 2026Mozambique3US$1,500Register
8 to 10 Dec 2026Nairobi3US$1,500Register
9 to 11 Dec 2026Dar es Salaam3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
19 to 21 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
See all Project Management courses