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Artificial Intelligence Solutions for Office Administration

Administrative teams handle scheduling, correspondence, records and reporting that consume valuable time. Intelligent tools can automate routine tasks and free staff for higher value work. This course gives administrators practical, hands on skills they can use straight away.

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What you will be able to do

  • Identify administrative tasks well suited to intelligent tools
  • Automate scheduling, correspondence and document drafting
  • Organise and retrieve records more efficiently
  • Produce clear reports and summaries with less effort
  • Apply safe and responsible practices when using these tools
  • Build simple daily workflows that save time

Course outline

  1. 01The intelligent office toolkit
  2. 02Automating scheduling and correspondence
  3. 03Document drafting support
  4. 04Managing records and information
  5. 05Reporting and summaries
  6. 06Safe and responsible use
  7. 07Building daily workflows

Who should attend

Administrators, personal assistants, office coordinators and support staff who want to work more efficiently with intelligent tools.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Dar es Salaam2US$1,100Closed
29 to 30 Sep 2026Kigali2US$1,100Register
30 Sep to 1 Oct 2026Kampala2US$1,100Register
1 to 2 Oct 2026Accra2US$1,100Register
5 to 6 Oct 2026Lagos2US$1,100Register
6 to 7 Oct 2026Cairo2US$1,100Register
7 to 8 Oct 2026Mauritius2US$1,100Register
8 to 9 Oct 2026Dubai2US$1,100Register
12 to 13 Oct 2026Online2US$900Register
23 to 24 Nov 2026Johannesburg2R10,000Register
24 to 25 Nov 2026Cape Town2R10,000Register
25 to 26 Nov 2026Durban2R10,000Register
26 to 27 Nov 2026Pretoria2R10,000Register
30 Nov to 1 Dec 2026Windhoek2US$1,100Register
1 to 2 Dec 2026Gaborone2US$1,100Register
2 to 3 Dec 2026Maseru2US$1,100Register
3 to 4 Dec 2026Mbabane2US$1,100Register
7 to 8 Dec 2026Lusaka2US$1,100Register
8 to 9 Dec 2026Harare2US$1,100Register
9 to 10 Dec 2026Lilongwe2US$1,100Register
10 to 11 Dec 2026Blantyre2US$1,100Register
14 to 15 Dec 2026Mozambique2US$1,100Register
17 to 18 Dec 2026Nairobi2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
20 to 22 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
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