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Artificial Intelligence Applications for Utilities

Utilities across water, power and gas face ageing assets, rising demand and tight budgets. Artificial intelligence offers new ways to predict failures, balance loads and improve service reliability. This course shows utility teams how to apply these tools in a practical, affordable way.

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What you will be able to do

  • Explain where artificial intelligence adds value across utility operations
  • Apply predictive techniques to asset maintenance and failure prevention
  • Use data to forecast demand and balance network loads
  • Improve customer service and billing accuracy through automation
  • Assess the data and infrastructure needed to support these tools
  • Plan responsible deployment aligned with regulatory duties

Course outline

  1. 01Utility challenges and the case for intelligence
  2. 02Predictive maintenance of assets
  3. 03Demand forecasting and load balancing
  4. 04Fault detection and network reliability
  5. 05Customer service and billing
  6. 06Data and infrastructure requirements
  7. 07Deployment planning and governance

Who should attend

Engineers, operations managers and planners working in water, electricity, gas and other utility organisations.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 30 Sep 2026Dubai3US$1,500Closed
29 Sep to 1 Oct 2026Online3US$900Register
26 to 28 Oct 2026Johannesburg3R13,000Register
27 to 29 Oct 2026Cape Town3R13,000Register
28 to 30 Oct 2026Durban3R13,000Register
2 to 4 Nov 2026Pretoria3R13,000Register
3 to 5 Nov 2026Windhoek3US$1,500Register
4 to 6 Nov 2026Gaborone3US$1,500Register
9 to 11 Nov 2026Maseru3US$1,500Register
10 to 12 Nov 2026Mbabane3US$1,500Register
11 to 13 Nov 2026Lusaka3US$1,500Register
16 to 18 Nov 2026Harare3US$1,500Register
17 to 19 Nov 2026Lilongwe3US$1,500Register
18 to 20 Nov 2026Blantyre3US$1,500Register
23 to 25 Nov 2026Mozambique3US$1,500Register
24 to 26 Nov 2026Nairobi3US$1,500Register
25 to 27 Nov 2026Dar es Salaam3US$1,500Register
30 Nov to 2 Dec 2026Kigali3US$1,500Register
1 to 3 Dec 2026Kampala3US$1,500Register
2 to 4 Dec 2026Accra3US$1,500Register
7 to 9 Dec 2026Lagos3US$1,500Register
8 to 10 Dec 2026Cairo3US$1,500Register
9 to 11 Dec 2026Mauritius3US$1,500Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
20 to 22 Oct 2026
Venue
Johannesburg
3 day programme
FromR13,000
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