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Access to Information, PAIA Compliance and Open Government

This course prepares public bodies to handle requests for information lawfully and to embrace open government practices that build public trust. Participants learn to process access to information requests, apply grounds for refusal correctly and publish information proactively. The programme supports the transparency obligations that African governments and citizens increasingly expect.

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Register for this course

What you will be able to do

  • Explain the legal framework for access to information in the public sector.
  • Process access to information requests within the required timeframes.
  • Apply grounds for refusal and mandatory disclosure correctly.
  • Maintain the records and manuals required for compliance.
  • Publish information proactively to reduce the burden of requests.
  • Handle appeals, complaints and reporting on access to information.

Course outline

  1. 01Access to Information Framework
  2. 02Processing Requests and Timeframes
  3. 03Grounds for Refusal and Disclosure
  4. 04Records, Manuals and Compliance
  5. 05Proactive Disclosure and Open Data
  6. 06Appeals, Complaints and Reporting

Who should attend

This course is designed for information officers, records staff, legal advisers, communications officials and administrators responsible for handling information requests.

Dates, venues and fees

DatesVenueDaysFeeCalendarRegister
28 to 29 Sep 2026Kampala2US$1,100Closed
29 to 30 Sep 2026Accra2US$1,100Register
30 Sep to 1 Oct 2026Lagos2US$1,100Register
1 to 2 Oct 2026Cairo2US$1,100Register
5 to 6 Oct 2026Mauritius2US$1,100Register
6 to 7 Oct 2026Dubai2US$1,100Register
7 to 8 Oct 2026Online2US$900Register
18 to 19 Nov 2026Johannesburg2R10,000Register
19 to 20 Nov 2026Cape Town2R10,000Register
23 to 24 Nov 2026Durban2R10,000Register
24 to 25 Nov 2026Pretoria2R10,000Register
25 to 26 Nov 2026Windhoek2US$1,100Register
26 to 27 Nov 2026Gaborone2US$1,100Register
30 Nov to 1 Dec 2026Maseru2US$1,100Register
1 to 2 Dec 2026Mbabane2US$1,100Register
2 to 3 Dec 2026Lusaka2US$1,100Register
3 to 4 Dec 2026Harare2US$1,100Register
7 to 8 Dec 2026Lilongwe2US$1,100Register
8 to 9 Dec 2026Blantyre2US$1,100Register
9 to 10 Dec 2026Mozambique2US$1,100Register
10 to 11 Dec 2026Nairobi2US$1,100Register
14 to 15 Dec 2026Dar es Salaam2US$1,100Register
17 to 18 Dec 2026Kigali2US$1,100Register

Fees are per delegate. South African venues are priced in rand; other locations and online in US dollars. Fees exclude 15% VAT where applicable. Group bookings of three or more delegates from the same organisation qualify for a reduced rate; contact us for a quotation.

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Next session
5 to 9 Oct 2026
Venue
Lagos
5 day programme
FromR18,000
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